INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Will I receive the same product that I see in the picture?
Yes, we ensure that the product you receive matches the images shown on our website. Please note that slight variations in color may occur due to screen settings or lighting during photography, but the design, fabric, and quality remain exactly as described.

Where can I view my sales receipt?

Once your order is placed, a receipt/invoice is automatically sent to your registered email address. You can also view and download it anytime from the "My Orders" section in your account dashboard.

How can I return an item?

If you're not satisfied with your purchase, you can request a return within [7/14] days of delivery. Simply visit the "My Orders" section, select the item, and click "Request Return." Our team will guide you through the pickup and refund/exchange process.

Will you restock items indicated as “out of stock?”

Yes, popular items are usually restocked based on demand. You can click the "Notify Me" button on the product page, and we'll email you as soon as it's back in stock.

Where can I ship my order?

We currently deliver across Pakistan, including major cities like Lahore, Karachi, Islamabad, and Okara. Shipping charges and delivery times may vary depending on your location.

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